TERMS AND CONDITIONS

Welcome to CIAO LUXE PTY LTD (ACN: 673 376 479, ABN: 27 673 376 479). Our Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with these terms.

1. Products and Pricing: All prices listed on our website are inclusive of GST. Our product range includes high-quality pre-owned luxury items. We ensure the authenticity and condition of each item.

2. Payment Methods: We accept various payment methods for your convenience, including WeChat Pay, Credit Card, Bank Transfer, and EFTPOS.

3. Order Processing: Orders are processed promptly upon receipt of payment. We reserve the right to refuse or cancel orders at our discretion.

4. Shipping and Delivery: We ship our products both domestically and internationally. Shipping costs and delivery times vary based on the destination.

5. Returns and Refunds: Our return policy allows for returns under specific conditions. Refunds are processed in accordance with this policy.

6. Privacy Policy: We are committed to protecting your privacy. Personal information collected is used in accordance with our privacy policy.

7. Intellectual Property: All content on our website, including images, text, and graphics, is the property of CIAO LUXE PTY LTD and is protected by intellectual property laws.

8. Liability Limitation: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Amendments: We reserve the right to amend these Terms and Conditions at any time.

10. Governing Law: These Terms and Conditions are governed by the laws of Australia.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For any inquiries, please contact us at hello@ciaoluxe.com.