DELIVERY AND RETURNS

SHIPPING

• Orders placed by 12pm AEST during weekdays are dispatched the same day.
• Orders placed after the cutoff will be dispatched next business day.
• Enjoy complimentary shipping within Australia on all orders over AU$99.
• Our shipments are completely trackable with signature required on delivery.
• Please note we do not ship to PO boxes or parcel lockers.

RETURN

• No exchange or refund of products for change of mind.
• At CiaoLuxe, we provide a perpetual guarantee of authenticity for every item we sell. In the rare event that you purchase a counterfeit product from us, we will issue a full refund, covering both the purchase price and the expenses from return shipping.